“W.W. Williams Co. Augments Their ERP and Identifies Savings of 26% in Just 6 Weeks”
TCLogic (1/6/09)
Because Williams serves companies in the transportation industry, they must maintain high service repair levels. Although it utilizes a robust ERP system, Williams still needed assistance in setting critical safety stock levels for many of its items and a tool for managing strategies for their >$16 Million inventory.
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When you are serving corporate customers in the fast-moving transportation industry, you have to be fast-moving yourself. This is even more true when your business is supplying parts and repair services to corporate vehicles that must get back in service as quickly as possible. In this business environment, time is critical and customer satisfaction is directly linked to how fast you can perform. And when performance depends upon having the correct parts, you need to be certain your internal systems are up to the task. That’s why W.W. Williams wanted to augment their existing ERP system with improved inventory management and optimization.
Although W.W. Williams has implemented an ERP solution that they are pleased with, there are some key business elements and performance metrics that are missing. In particular, their ERP system tells them when to order but does not satisfactorily set parameters such as safety stock, order points, and line points. Furthermore, they were concerned that they were most likely overstocking fast-moving items.
With this in mind, W.W. Williams decided to implement the ROI+ solution from TCLogic. With more than $16 million in inventory spread throughout 26 different locations in seven states, finding a tool to help their busy staff was important. “We do not have many Buyers on our staff”, states Wally Williams, Operations Analyst at W.W. Williams. “Many of our Parts Managers act as Buyers, and they do not have a lot of time. That’s why we chose ROI+; it runs quickly and provides our people with good analytical capabilities.”
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